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How does pre-sale ticketing work?

Last Updated: Jul 25, 2019 12:57PM CDT

Keith's pre-sales are reserved for Phoenix Club Members of the 'Ville.  Pre-sale tickets are not guaranteed with your membership, but access to the pre-sale is.  We always do everything we can to make sure the best tickets are available to the Phoenix Club Members of the 'Ville before they go on sale to the general public. Your pre-sale code will display at the top of the TOUR page when you are logged into your Phoenix Club account. This code is unique to you and can be used to gain access to exclusive pre-sales opportunities for members of The 'Ville on Ticketmaster.com and AXS.  Your passcode will allow you the opportunity to purchase up to 20 pre-sale tickets to the Tour. Check out the TOUR page regularly to find out when pre-sales begin for each show. Click the "Buy Tickets" link on the TOUR page at the designated time to buy your tickets for the Tour. PLEASE NOTE: Some pre-sales do not require the pre-sale code, but do require a password.  This password will be emailed to you when this is the case.

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