How do I turn auto renewal off on my account?
Phoenix Club Members, your membership is automatically set to renew annually. To turn auto renew off on your account please follow these steps:
Please reach out to moderator@keithurban with any questions!
- Login using the email and password associated with your membership account
- Click your username in the upper left hand corner of the screen
- Click "Manage Membership"
- Click “Disable Auto-Renew"
- Once this is selected, your membership will be downgraded to the free tier on your expiration date and your credit card will not be charged again.