Support Center

How soon after joining the 'Ville will I have access to member benefits?

Last Updated: May 30, 2019 03:28PM CDT

Once you've joined The 'Ville, you will have immediate access to ALL Online Community benefits.  Log in to the site and any exclusive content will automatically display on the pages of

If you are a paid member of The 'Ville: Phoenix Club, your pre-sale code will be emailed to you prior to each pre-sale.

Your 25% off code for signing up will be emailed to you. 

You will receive your 25% off birthday code via email on your birthday.

Contact Us
seconds ago
a minute ago
minutes ago
an hour ago
hours ago
a day ago
days ago
Invalid characters found